Through years of research, CGIT has truly developed the solutions nessesary for medical device manufacturers to successfully enter the Chinese market. The CGIT solutions are comprised of five key CGIT service components:
2.) Legal/IP Protection
4.) Support Services
CGIT handles all regulatory needs for our clients who want to enter the Chinese medical device market. Obtaining SFDA (State Food & Drug Administration) approval through CGIT is optimal for a medical device company. CGIT’s China office has specialists dedicated to regulatory approval for CGIT clients, as they have a complete understanding of how to navigate through the regulatory process. To better understand the regulatory process in China, please click here. To speak with someone who can answer some of your questions directly, please contact us toll free at 1-877-323-2448.
One of the most common fears medical device companies have about the medical device industry in China is the fear of their technology being copied. Although this is a huge problem for other industries in China, the medical device industry is not plagued with the same counterfeiting issues that other industries in China might face as the dynamics are quite different. Still, there are fiscal and legal/IP threats in China for medical device companies. CGIT has partnered with one of the largest, most successful and well known law firms in China. They have a dedicated team serving the needs of CGIT'S clients. To learn more about how CGIT can protect your company legally in China, please contact us toll free at 1-877-323-2448. For legal/IP protection recommendations for entering the medical device market in China please click here.
When medical device companies are thinking of entering into a distributor arrangement in China, we would advise that they proceed with caution. This is where a lot of small and medium sized companies lose total marketshare in China. They rely on their distributor heavily to their entire market development. There are many cases of a company signing exclusive rights with a single distributor, who, for whatever reason, disappears. The market share of that medical device company comes to a complete halt.
CGIT has an ever growing network of medical device distributors covering every province of China. To learn more about CGIT's distribution services please contact us toll free at 1-877-323-2448. To see a flow chart of CGIT's distribution network, please click here.
CGIT has created multiple layers of support to make sure that the end user has as much product support as possible to establish satisfaction. We have the following processes to achieve end user satisfaction:
TECH SUPPORT - Engineers trained to give the end user and/or CGIT'S area distributor onsite technical support upon request. This includes installation, troubleshooting, repairs based on end user and/or local distributor request.
AREA SUPERVISOR- Manages and supports the area distributor.
AREA DISTRIBUTOR- Visits the end user frequently. The visits consist of developing customer relationships and solving problems as they arise.
CGIT IN-HOUSE CUSTOMER SERVICE- Each quarter, team members from CGIT in-house customer service visit customers in order to ensure customer satisfaction and success with the client’s product.
CGIT TOLL FREE CALL CENTER- CGIT also maintains a call center for customer support. The call center contacts customers on a frequent basis to determine customer satisfaction. Customer assistance is available 24 hours a day toll free.
GMI (Global Medical Instrumentation)- Serves as the media arm of CGIT providing online customer support. Each manufacturer will receive feedback from inquiries managed by the call center
To learn more about how CGIT can offer support services to our clients, please contact us toll free at 1-877-323-2448.
CGIT’s marketing services offer unique benefits to our clients, steering the development and continuous growth in the Chinese medical device market. Our media platform (GMI) consists of four major engines created to reach all medical device end users throughout China:
1.) Hard Copy Magazine
2.) Digital Magazine
3.) Industrial Website
4.) Mobile device website
Companies that contract with CGIT for regulatory services receive GMI digital services on a complimentary basis. To learn more about this exclusive service, please contact us toll free at 1-877-323-2448.
To view more information about this service, please click here to view our 2011 Media Kit.
Event planning from 8,000 miles away can be a daunting task. Take the guesswork out of event planning and execution in China. CGIT has served many high profile companies in China successfully. References are available that illuminate our expertise and professionalism. Please contact us toll free at 1-877-323-2448 for more information about this service.